| Have the vintage items been washed by Studs & Lace? All our vintage products have been laundered, though due to the age of some items they may be permanently stained. If there are any major faults with a garment, this information will be stated along with the product detail information. Can I contact you by telephone? We are an online company that operates purely online.
DeliveryWhen will my goods be delivered? Your goods should be delivered within 4-6 working days. If you still haven't received your item(s) within the delivery period, please contact us at queries@studsandlace.co.uk. Do you post to customers outside the UK? Yes, we currently ship to United states and Europe.
Returns
Please ensure that goods are returned within 14 days unused, with original packing and labels attached. Packing your returns When you return your item, you need to make sure it's properly packed and labelled:
N.B We do not refund delivery charges.
Your AccountHow do I log into My Account? Sign in with your email address and password. If you can't remember your password, click on the forgotten password link and we'll send you a password reminder to the email address registered with this account. How do I change my personal details? Log into your account, here you will be able to make changes to your personal information. I've forgotten my password, what should I do? If you cannot remember your password, click on sign in, follow the forgotten password link and we will send you a password reminder. Do Studs & Lace sell through wholesale? Yes, for details please contact us at info@studsandlace.co.uk For general queries please contact us by email at info@studsandlace.co.uk
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